The snails I bought were beautiful and all arrived alive. The warm packet had lost the heat and the water the snails were in cold. I put all the snails in a container with a small heater and after warming up, they all started moving. Thank you.
I ordered 3 small light purple mystery snails. Added the 5$ cold weather shipping. My snails arrived all alive and beautiful plus an extra snail!! The 5$ charge for cold weather was well worth it...to make sure they made the trip here safe and warm. Would definitely order from here again.