Frequently Asked Questions about
Angels Plus

What size are the angels when you ship them?

Size can vary greatly depending on the stage they are at when your shipping date comes. They generally range from dime sized bodies to quarter size. If you ordered several varieties, they are likely to be all at different stages of growth. If that is not acceptable, let us know. If you simply want to know how big they are, ask us when they are about to go out. Most don't consider size a big deal. Angels that are dime sized, will be nickel sized in two weeks. Fish that are nickel sized will be quarter sized in 3 weeks, and so on. Small angels ship easier with fewer loses. Shipping charges are also less with smaller fish. Unlike wholesale fish, we price our angels according to quality and rarity. We only increase the price when the size is substantially larger.

My angels were very stressed from shipment and are not eating. What should I do?

Occasionally, a shipment is mistreated by the carrier or delayed an unusually long time. This can leave the fish stressed to the point where they are not active and not eating. First, make sure they are comfortable. They should be in a quarantine tank with an active sponge filter. Lights should be low level or off and temperatures should be gradually raised to 95° F. You can hold it there for 10 days to 2 weeks. The tank should have a dark colored, bare bottom, to make siphoning uneaten food easy. The fish should not be fed for the first 24 hours after shipping and longer if they are not acting somewhat normal. The best first-foods would be very small amounts of dry foods. Large quantities can greatly stress newly shipped fish. If you can't get them eating this, then live foods in very small amounts can be tried. They will almost always come around and do well with proper care.

Can we visit your operation to get our angels?

You may pick up fish by appointment, but you will not be able to pick them out. We will generally have your fish ready for you when you arrive, but there is never any obligation to purchase them if you don't like them. This is an understaffed operation working very long hours. Therefore, when people come in, we have to keep working. The Angels Plus office (where we are) is not where the Angels Plus hatchery is located.

We have a fish room with about 140 tanks, in our home, which is where our office is. This is all that people might get to see. The Angels Plus hatchery is a few miles away, and we do not leave to take people there. So, if anything you're interested in, is at the hatchery, we bag it up early that morning and bring it to the office where you can look at it before purchasing. Not ideal, but the best we can do in our current situation.

How old were the angels you sent me (x)months ago?

Angels Plus does not track the fish we send our customers. If you want to know this, you should ask before we ship. Our average dime sized angel will be six weeks old, nickel sized approximately 8 weeks and quarter sized around 11 weeks.

I was just checking out Angels Plus and they had gelatin that they said was for making paste food. What is paste food?

Paste foods are certainly not necessary, but many people find it beneficial to put in the extra effort making them. The paste foods usually consist of mixtures of proteins/fats (liver, beef heart, shrimp, fish) mixed with various vegetables and carbohydrates. Everything is usually put through a grinder or minced in a food processor. The resulting mush is held together with gelatin. They can be a bit of a pain to prepare, but unquestionably have the potential to be one of the better foods you can give your fish. The food quality can be the absolute best for a non-live food. It is not cooked, dried or preserved. They are made with fresh foods and the resulting mixture is then frozen, which makes for better retention of vitamins and minerals. Back when we made a lot of beef heart mixtures, we would go to the butcher the morning they killed the cows, to get the beef hearts. No commercial food in the world can match this kind of freshness.

One of the big reasons paste foods are used, is because it's easy to add things you want your fish to eat, but normally can't get in a commercial food. This includes items like certain vitamins, or medications that need to be taken internally, or particular ingredients that are not typically found in manufactured foods. They are very popular with breeders who demand the best for their fish and are willing to put in the extra time to make their own foods.

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